Last updated: 8/2/2025
1. Information We Collect
At VIP Boost, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding the collection and use of your data.
Personal Information: We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support.
Types of Information We Collect:
- Account Information: Name, email address, and account credentials
- Payment Information: Processed securely by third-party payment processors (we do not store payment details)
- Service Information: Social media profile links and order specifications
- Usage Data: Order history, preferences, and interaction patterns
- Technical Data: IP address, browser information, and device data for security purposes
- Communication Data: Support tickets, emails, and chat interactions
2. How We Use Your Information
We use the collected information for specific, legitimate purposes to provide and improve our services.
Primary Uses:
- • Process and fulfill your orders
- • Provide customer support and assistance
- • Send order confirmations and status updates
- • Manage your account and preferences
Secondary Uses:
- • Improve our services and user experience
- • Analyze usage patterns and trends
- • Comply with legal obligations
- • Prevent fraud and ensure security
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
Trusted third-party services for payment processing, analytics, and customer support
Legal Requirements
When required by law, court order, or government request
Business Transfers
In case of merger, acquisition, or sale of assets (with notice)
Your Consent
When you explicitly authorize us to share your information
4. Data Security and Protection
We implement comprehensive security measures to protect your personal information:
Security Measures:
- • Encryption: All data transmitted using SSL/TLS encryption
- • Access Controls: Strict access controls and authentication
- • Regular Audits: Security assessments and vulnerability testing
- • Data Minimization: Only collect necessary information
- • Secure Infrastructure: Hosted on secure, monitored servers
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze site usage.
Essential Cookies
Required for basic site functionality
Analytics Cookies
Help us understand site usage (with consent)
Preference Cookies
Remember your settings and preferences
6. Third-Party Services
We integrate with trusted third-party services to provide our services effectively:
Payment Processors
Secure payment processing (Stripe, PayPal)
Analytics Services
Website usage analysis (Google Analytics)
Customer Support
Help desk and communication tools
7. Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
Retention Periods:
- Account Data: Retained while your account is active, deleted upon request
- Order Information: Kept for 7 years for tax and legal compliance
- Support Communications: Retained for 3 years for service improvement
- Analytics Data: Anonymized after 26 months
8. Your Privacy Rights
You have comprehensive rights regarding your personal information:
Access Rights
Request a copy of your personal data
Correction Rights
Update or correct inaccurate information
Deletion Rights
Request deletion of your personal data
Portability Rights
Receive your data in a portable format
Objection Rights
Object to certain processing activities
Withdrawal Rights
Withdraw consent at any time
9. Children's Privacy Protection
Important Notice:
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take immediate steps to delete it.
10. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place:
- • EU Standard Contractual Clauses for international transfers
- • Adequacy Decisions where applicable
- • Data Protection Impact Assessments for high-risk transfers
11. Policy Updates and Changes
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Notification Process:
- • Email Notifications for significant changes
- • Website Updates with new effective dates
- • Consent Renewal for material changes
12. Contact Information and Support
We are committed to addressing your privacy concerns and questions:
Primary Contact:
Email: info@vip-boost.co
Response Time: Within 24-48 hours
Legal Address:
VIP-Boost.co
c/o Block Services
Stuttgarter Str. 106
70736 Fellbach, Germany
Data Protection Officer:
For specific data protection inquiries, please contact our designated data protection officer at the above address.